Refund and Cancellation Policy

Thank you for considering a donation to [NGO Name]. We understand that sometimes circumstances may arise that require you to cancel or seek a refund for your donation. This policy sets out the terms and conditions that govern refunds and cancellations for donations made through our website.

Cancellation Policy:

If you would like to cancel your donation, please contact us as soon as possible. We will make every effort to accommodate your request, but please note that we cannot guarantee that we will be able to cancel your donation once it has been processed.

Refund Policy:

In general, we do not offer refunds for donations made through our website. However, if you believe that a mistake has been made in processing your donation or if you have any other concerns about your donation, please contact us as soon as possible and we will be happy to review your request.

If a refund is deemed appropriate, we will issue the refund using the same payment method that was used to make the original donation. Please note that refunds may take up to 7 business days to appear on your account statement.

If you have any questions or concerns about our refund and cancellation policy, please do not hesitate to contact us.

Changes to this Policy:

We reserve the right to modify this refund and cancellation policy at any time, and without notice to you. By continuing to make donations through our website after any changes have been made, you signify your acceptance of the new policy.

Last updated: [Date of last update]